If your Florida homeowners renewal offers a discount for agreeing not to hire a public adjuster, you’re being asked to sell your best claims help. Ask what it pays in dollars, not percent. Then do the math below.
A public adjuster is a licensed adjuster who works for you, not the insurer. The insurer already has one. That’s the whole point.
What the attorney general is chasing
On October 20, Attorney General James Uthmeier subpoenaed Velocity Risk Underwriters over what he calls “anti-public adjuster” clauses. Under them, his office says, hire a public adjuster and “the insurance company can reject the entire claim.” The endorsement text, quoted in the public adjusters’ lawsuit, says the insured “shall not hire, engage, retain, contract with, or otherwise utilize the services of a public adjuster.”
Here’s the catch. Velocity says those policies are commercial surplus lines, and it doesn’t place homeowners policies in Florida at all. The homeowners version is real, though, and it’s the polite kind. American Integrity now offers a premium discount if you agree to skip public adjusters. A former deputy insurance commissioner called it a choice: “use a public adjuster or get a lower premium.”
The announcement also landed two weeks before an election with Uthmeier on the ballot. That doesn’t change your math.
What the help is worth
The attorney general says homeowners who use a public adjuster “can receive up to 30 percent more.” He didn’t cite anything. Insurance Journal points to a 2010 state study of Citizens claims that found the typical adjuster-assisted payout was 19% higher in 2004 (and 747% higher in 2005, a number too wild to plan around).
Now the fee. Florida caps it at 10% of what the insurer pays on claims from a declared state of emergency, for claims made during the year after the declaration. The governor declared one ahead of Hurricane Isaias, eventually covering 27 counties. Outside an emergency, the cap is 20%.
Translation: at a 10% fee, the adjuster has to raise your payout by about 11% just to break even. At 20%, it’s 25%. That 19% came from hurricane claims, and it clears the 10% bar. The same lift on an everyday claim would miss the 20% one.
Say a $30,000 hurricane claim. The 10% fee is $3,000. If the discount is $150 a year, it takes 20 years to add up to one fee, and one underpaid storm claim to wipe it out. For a coastal home, that’s a dumb trade at most prices. For an inland house with a new roof, it’s your call.
Do this
Pull your policy’s endorsements page and search it for “public adjuster.” If the face of your policy says “SURPLUS LINES INSURERS’ POLICY RATES AND FORMS ARE NOT APPROVED BY ANY FLORIDA REGULATORY AGENCY,” you’re in the lightly regulated surplus lines market the attorney general is looking at. Read every endorsement.
If you’re fighting an Isaias offer now, start free. The state’s mediation program takes disputes of $500 or more after the deductible, holds the conference within 21 days of assigning a mediator, and the insurer pays for it. Our Isaias deductible guide covers filing deadlines.
If you hire an adjuster, check the contract against the law. No fee on your deductible. Zero on any coverage part the insurer paid or agreed in writing to pay before you signed. A written, itemized estimate within 60 days, or you can cancel without penalty. More on protecting the house in our mortgages hub.
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Sources
- Attorney General James Uthmeier Launches Investigation into Homeowners Insurers for Blocking Outside Claims Assistance (Florida Office of the Attorney General, October 20, 2026)
- Florida AG Says His Office Investigating 'Anti-Public Adjuster' Endorsements in Policies (Insurance Journal, October 21, 2026)
- Florida, national public adjuster groups sue Velocity over anti-public adjuster endorsement; four admitted carriers file optional versions (Insurance Journal, October 14, 2025)
- Section 626.854, Florida Statutes: public adjuster fee caps, estimates and solicitation rules
- Section 626.924, Florida Statutes: required surplus lines policy notices
- Section 627.7015, Florida Statutes: mediation of disputed property insurance claims
- Mediation (Florida Department of Financial Services)
- DeSantis declares state of emergency in preparation for Tropical Storm Isaias (Spectrum News 13, October 7, 2026)