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Your Florida Home Insurer May Cut Your Premium if You Agree Never to Hire a Public Adjuster. Get the Dollar Figure First.

Florida's attorney general just subpoenaed an insurer over clauses that let it reject a whole claim if you hire a public adjuster. The homeowners version is optional and comes with a discount. On a hurricane claim, the adjuster's fee is capped at 10%, so the help only has to add about 11% to pay for itself.

Inspector in a hard hat and safety vest holding a clipboard at the front door of a gray-sided house

If your Florida homeowners renewal offers a discount for agreeing not to hire a public adjuster, you’re being asked to sell your best claims help. Ask what it pays in dollars, not percent. Then do the math below.

A public adjuster is a licensed adjuster who works for you, not the insurer. The insurer already has one. That’s the whole point.

What the attorney general is chasing

On October 20, Attorney General James Uthmeier subpoenaed Velocity Risk Underwriters over what he calls “anti-public adjuster” clauses. Under them, his office says, hire a public adjuster and “the insurance company can reject the entire claim.” The endorsement text, quoted in the public adjusters’ lawsuit, says the insured “shall not hire, engage, retain, contract with, or otherwise utilize the services of a public adjuster.”

Here’s the catch. Velocity says those policies are commercial surplus lines, and it doesn’t place homeowners policies in Florida at all. The homeowners version is real, though, and it’s the polite kind. American Integrity now offers a premium discount if you agree to skip public adjusters. A former deputy insurance commissioner called it a choice: “use a public adjuster or get a lower premium.”

The announcement also landed two weeks before an election with Uthmeier on the ballot. That doesn’t change your math.

What the help is worth

The attorney general says homeowners who use a public adjuster “can receive up to 30 percent more.” He didn’t cite anything. Insurance Journal points to a 2010 state study of Citizens claims that found the typical adjuster-assisted payout was 19% higher in 2004 (and 747% higher in 2005, a number too wild to plan around).

Now the fee. Florida caps it at 10% of what the insurer pays on claims from a declared state of emergency, for claims made during the year after the declaration. The governor declared one ahead of Hurricane Isaias, eventually covering 27 counties. Outside an emergency, the cap is 20%.

Translation: at a 10% fee, the adjuster has to raise your payout by about 11% just to break even. At 20%, it’s 25%. That 19% came from hurricane claims, and it clears the 10% bar. The same lift on an everyday claim would miss the 20% one.

Say a $30,000 hurricane claim. The 10% fee is $3,000. If the discount is $150 a year, it takes 20 years to add up to one fee, and one underpaid storm claim to wipe it out. For a coastal home, that’s a dumb trade at most prices. For an inland house with a new roof, it’s your call.

Do this

Pull your policy’s endorsements page and search it for “public adjuster.” If the face of your policy says “SURPLUS LINES INSURERS’ POLICY RATES AND FORMS ARE NOT APPROVED BY ANY FLORIDA REGULATORY AGENCY,” you’re in the lightly regulated surplus lines market the attorney general is looking at. Read every endorsement.

If you’re fighting an Isaias offer now, start free. The state’s mediation program takes disputes of $500 or more after the deductible, holds the conference within 21 days of assigning a mediator, and the insurer pays for it. Our Isaias deductible guide covers filing deadlines.

If you hire an adjuster, check the contract against the law. No fee on your deductible. Zero on any coverage part the insurer paid or agreed in writing to pay before you signed. A written, itemized estimate within 60 days, or you can cancel without penalty. More on protecting the house in our mortgages hub.

How Candid Yak makes money. Some of the products we write about pay us if you apply or sign up through our links. That never changes our verdict, our rankings, or the numbers in this article. We call a bad deal a bad deal whether it pays us or not. Some brands shown in our comparison tools are placeholder examples while we finalize partner agreements, and we label them as such.

Frequently asked questions

What is an anti-public adjuster clause?

It's policy language that bars you from hiring a public adjuster, a licensed adjuster who works for you instead of the insurer. The version in Velocity Risk's surplus lines policies says the named insured shall not hire, engage, retain, contract with, or otherwise use a public adjuster. Florida's attorney general says that under these clauses the insurer can reject the entire claim if you hire one. Velocity says its policies with the endorsement are commercial, not homeowners.

Do Florida homeowners policies include a public adjuster ban?

Only if you agree to it. American Integrity Insurance offers a premium discount to homeowners who accept an endorsement saying they won't use a public adjuster. Orange Insurance Exchange, Safe Harbor and US Coastal considered similar endorsements but never offered them, according to Insurance Journal. Check your endorsements page at renewal.

How much can a public adjuster charge in Florida?

Under section 626.854, Florida Statutes, no more than 10% of what the insurer pays on claims from an event under a governor's state of emergency, for claims made during the year after the declaration. Otherwise the cap is 20%. The fee can't be taken on your deductible, and it's zero on any coverage part the insurer paid or agreed in writing to pay before you signed the adjuster's contract.

Is there a free way to fight a low homeowners claim offer in Florida?

Yes. The Department of Financial Services runs a mediation program for residential property claims. The dispute has to be $500 or more after the deductible, the conference is held within 21 days of the mediator's assignment, and by statute the insurer pays the cost. If you settle, you have three business days to back out as long as you haven't cashed the check.

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